Domestic (within the US) Shipping Carriers
Domestic shipping methods include the United States Postal Service (USPS).
We abide strictly by the guidelines and do not ship to cities or states where Kratom is illegal.
If an order is placed with the shipping city or state that meet the criteria where Kratom is indeed Illegal, you will be issued a refund or we will contact your right away to inform you of this mistake.
USPS Shipping Methods
USPS typically delivers all packages by 8 PM on the estimated date of delivery. Please note that we cannot request or guarantee delivery by a specific time frame after your order has been given to the USPS for shipment. Our USPS offerings include Priority Mail to keep your costs down and to get you your order as quickly as possible, while helping you save money on your purchase.
USPS Priority Mail
USPS Priority mail should be delivered within 2 to 3 days. The United States Postal Service does not offer delivery on Sundays or holidays. Priority mail should be delivered in 3 days but unforeseen events may cause delays in your shipments. All orders over $99 qualify for free USPS Priority Shipping Insurance of $100. You will get a tracking number and delivery confirmation with this shipping method via email and can use the USPS website directly using your tracking number for an accurate delivery timeframe from their system.
Order Processing Deadlines
All orders that are received before 3:00 PM EST Monday through Friday excluding holidays will ship out the same day. Orders that are received after this time period will be processed the next business day. Orders that are received before 1:00 PM EST on Saturdays excluding holidays will ship the same day. All P.O. Box orders will be shipped by the US Postal Service and do not qualify for a refund or replacement for a lost package due to the operation of the USPS P.O box system.
Your order will be discreetly shipped and will not state what you purchased. All of our orders use a Logistic Company for your Privacy and discretion.
Items on Order
Items that are out of stock will have a date listed next to the product letting you know when it will be restocked.
Shipping Confirmation Emails
You will automatically receive a shipping confirmation email from us once your order is finished processing. Please be advised that our shipping carriers will not pick up packages from our facility on weekends or holidays. If your order is placed after our order processing deadline, there could be a delay in receiving your shipping confirmation email and the actual shipment of your order. Your shipping time frame will begin once the carrier has picked it up from our facility.
If you have any questions, please do not hesitate to email us directly at: firstname.lastname@example.org